Banks across the country are reporting a new kind of fraudulent scam — and we’d like you to be prepared if something like this happens to you:
Impersonators may try to contact you, claiming to represent XYZ Bank, or perhaps another business you’re familiar with. In some cases, this incoming call may appear to be credible, with the business name registering on your display. Seeing a business name register like this on your device can be convincing, as opposed to a generic unknown number. However, this is part of the intended scam. Scammers can pretend to be legitimate, but please be sure to guard your personal information…
•Be cautious of any call, text, or email asking for personal information — even if it appears to be credible
•Banks do not ask for your username, password, pin or Zelle® details
•Don’t engage with anyone trying to initiate a transaction to “refund” you “owed money” using wire transfer, gift card or Zelle®
•Don’t allow remote access to your computer unless you initiated the call to a known service provider
•If you do engage, contact the business using a trusted phone number
Impersonators may try to contact you, claiming to represent XYZ Bank, or perhaps another business you’re familiar with. In some cases, this incoming call may appear to be credible, with the business name registering on your display. Seeing a business name register like this on your device can be convincing, as opposed to a generic unknown number. However, this is part of the intended scam. Scammers can pretend to be legitimate, but please be sure to guard your personal information…
•Be cautious of any call, text, or email asking for personal information — even if it appears to be credible
•Banks do not ask for your username, password, pin or Zelle® details
•Don’t engage with anyone trying to initiate a transaction to “refund” you “owed money” using wire transfer, gift card or Zelle®
•Don’t allow remote access to your computer unless you initiated the call to a known service provider
•If you do engage, contact the business using a trusted phone number